Privacy Policy
At AnalystPro Sri Lanka, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, protect, and handle your personal data when you interact with our educational services and website.
Last updated: July 28, 2025
Information We Collect
Personal Information You Provide
- Contact Details: Name, email address, phone number when you submit contact forms or enroll in programs
- Educational Background: Work experience, current role, career objectives for program customization
- Payment Information: Billing details for course enrollment (processed securely through third-party providers)
- Communication Records: Messages, inquiries, and correspondence with our team
Information Collected Automatically
- Website Usage Data: Pages visited, time spent, navigation patterns through cookies and analytics
- Technical Information: IP address, browser type, device information, operating system
- Performance Metrics: Website loading times, error reports, feature usage statistics
Legal Basis for Processing
- Consent: When you provide explicit consent for marketing communications or cookie usage
- Contract Performance: To deliver educational services you have enrolled in
- Legitimate Interests: To improve our services, ensure website security, and provide customer support
- Legal Compliance: To meet regulatory requirements and legal obligations
Data Retention Periods
- Student Records: Maintained for 7 years after course completion for certification purposes
- Contact Inquiries: Kept for 2 years unless you request earlier deletion
- Marketing Data: Retained until you withdraw consent or unsubscribe
- Website Analytics: Aggregated data retained for 26 months for improvement purposes
How We Use Your Information
Educational Services
- • Process course enrollments and manage student accounts
- • Customize learning paths based on your professional background
- • Provide course materials, assignments, and certifications
- • Track progress and provide performance feedback
Communication & Support
- • Respond to inquiries and provide customer support
- • Send course updates, schedules, and important notices
- • Share relevant educational content and industry insights
- • Conduct satisfaction surveys and gather feedback
Service Improvement
- • Analyze website usage to enhance user experience
- • Develop new courses based on market demands
- • Improve existing programs based on student feedback
- • Monitor and maintain website performance and security
Third-Party Sharing
- • Partner companies for internship and job placement opportunities
- • Certification bodies for official credential verification
- • Payment processors for secure transaction handling
- • Analytics providers for website performance monitoring
Data Protection & Security
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- • SSL encryption for all data transmission
- • Secure cloud storage with regular backups
- • Multi-factor authentication for administrative access
- • Regular security audits and vulnerability assessments
Access Controls
- • Role-based access permissions for staff
- • Regular access reviews and privilege management
- • Secure user authentication systems
- • Activity logging and monitoring
Breach Response
- • Incident response plan with immediate containment
- • Notification to authorities within 72 hours
- • Direct communication to affected individuals
- • Remediation measures and prevention strategies
Monitoring Systems
- • 24/7 security monitoring and alerts
- • Automated threat detection systems
- • Regular penetration testing
- • Continuous system health monitoring
Your Privacy Rights
Right to Access
Request a copy of all personal data we hold about you, including how it was collected and how it is being used.
Right to Rectification
Request correction of inaccurate or incomplete personal data we have on file about you.
Right to Erasure
Request deletion of your personal data when it is no longer necessary for the purpose it was collected.
Right to Data Portability
Receive your personal data in a structured, commonly used format that can be transferred to another service.
Right to Object
Object to processing of your personal data for direct marketing or other legitimate interests.
Right to Restrict Processing
Request limitation of processing your personal data under certain circumstances.
How to Exercise Your Rights
To exercise any of these rights, contact us using the information provided on our Contact page. We will respond to your request within 30 days and may require identity verification for security purposes.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features.
- Disable cookies through your browser settings (see our Cookie Policy for more details).
- Contact us directly to request the deletion of any previously shared personal data.
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Questions About This Policy?
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us.
Contact UsWe are committed to resolving any privacy concerns in a timely and transparent manner.